This Software as a Service Agreement (“Agreement”) describes the terms pursuant to which Visual Communications Group, Inc. (“VCG”, “we” or “us”) will, during the Term, provide to you use of the following “software as a service” functionality (the “Services”) on www.signsearch.com/PRO and www.signsearch.com/Work in accordance with the terms of this Agreement
1.0 We will utilize software to deliver to you Services that enable you to more efficiently manage projects, locate, develop relationships with, and maintain updated information about vendors (“Vendors”). Among other things, the Services will enable your employees to:
1.1 Manage projects relating to your business;
1.2 Search for Vendors possessing requisite capabilities who are located in the geographical area in which you need services;
1.3 Establish, maintain and manage networks of Vendors with whom you have had contact or whose services you have used;
1.4 Regularly supplement and verify data about the capabilities and characteristics of Vendors in your network;
1.5 Share that updated, verified data, and feedback about quality of vendor services, within your office;
1.6 Efficiently solicit vendor bids on projects;
1.7 Manage projects that utilize those vendor, including having access to insurance and other required information about Vendors with whom you work; and
1.8 Obtain reports about the projects on which you utilize Vendors.
The specific capabilities of the Services may be enhanced and modified over time. Additional information about current functional capabilities of the Services may be found at https://www.signsearch.com/PRO and https://www.signsearch.com/Work “Software” means our software application or applications and any third-party or other software used in connection with our software that we use to deliver the Services, including all new versions, updates, revisions, improvements and modifications of our software application or applications. You aren’t expected or allowed to license the Software. Instead, we are providing you with the ability to make use of Software and remote storage capabilities that we maintain for that purpose.
2.0 The Services includes a predetermined amount of data storage. The amount of storage available with your plan is listed in your online account. Additional data storage can be purchased by contacting us at email@example.com. If you exceed your data storage allotment you may experience a disruption in your service and loss of data. Any sales, use or taxes associated with provision of the Services to you will be added to the monthly billing and paid by you. We reserve the right to modify Service Levels and pricing by giving you at least a month’s notice of any future change.
3.0 Within reason, we will provide, during our regular business hours (Central Time), telephone and email technical support about the Services to you and your employees. There will be no additional cost for limited technical support services.
4.0 If you want customized services (e.g. creation of non-standard data fields),please contact us to determine whether additional charges will apply and, if so, what those will be.
5.0 We are, and will remain the exclusive owner or, where applicable, licensee of all software, databases, applications, unique processes and other intellectual property utilized to deliver the Services. We reserve the right, in our sole discretion, to make any changes to the the Software or resulting Services that we deem necessary or useful to maintain or enhance (i) the quality or delivery of our Services to our customers, including you, (ii) the competitive strength of, or market for our Services or (iii) the cost efficiency or performance of the Services, including the value of maintaining uniform platforms for multiple customers. In addition, we reserve the right, in our sole discretion, to make any changes to the Software or resulting Services in order to comply with applicable laws, regulations and industry standards. However, we’ll use good faith efforts to exercise our discretion in a fashion that avoids or minimizes any diminution of the quality of the Services delivered to our customers.
7.0 All information, data and other content about Vendors to which you have access as a result of use of the Services can only be utilized (a) by you (b) to manage installation, repair, estimate, and service projects on behalf of your properties or properties owned or leased by one of your clients. It cannot be shared with third parties or utilized to offer competing services.
8.0 The verified or updated information that you obtain from Vendors as a result of use of the Services, as well as information you create through use of the Services that is specific to your projects, your clients, and your internal assessments of quality of Vendor services, will not be purposely shared by us with others.
9.0 The relationship created by this Agreement is us delivering independent vendor services to you. Nothing contained herein shall be construed to create a partnership, joint venture, franchisor-franchisee, agency or other relationship different from what is described above. Each of us is exclusively responsible for our own employees and operation of our own businesses.
13.0 You consent to your identification as a customer of VCG on VCG's websites, and in other marketing materials distributed by VCG (which may include press releases, emails and other web and print materials) (collectively "VCG Marketing Materials"). In connection with such activity, VCG may also display your trademarks, service marks, or logos in VCG Marketing Materials. The foregoing shall be deemed as a worldwide, non-exclusive and irrevocable license to the use of your name, trademarks, service marks, and logos in for this purpose. We agree that such license and consent shall terminate upon termination of your subscription to PRO Services.
We value our relationship with you and hope that you’ll be able to obtain the full benefit that the Services can offer. Please feel free to contact us if you have any questions.
Visual Communications Group, Inc.